Product Description
EU Model Growatt Inverter On Grid 17KW 20KW 22KW 25KW 30KW 32KW 40KW 380V 3 Phrase 3 MPPT Pure Sine Wave Wifi MID 17-40KTL3-X
Globe Service Network
Warranty: 5 years
For quality problem,please offer the SN Code and ask free fixng service from the Growatt local service center
if there is no local service center in buyer’s country ,change the new one and the buyer bears about 180 usd shipping fee
Feature and data of Growatt Inverter
The maximum conversion efficiency is 99%, China’s efficiency is 98.6%, the maximum tributary input voltage is 1100V, intelligent I / V curve scanning, one-key diagnosis and wave recording, AC and DC secondary lightning protection, full power module and quad core design.
The maximum conversion efficiency is 98.4%, dual MPPT, OLED display and touch buttons
Dual MPPT · Maximum conversion efficiency 98.6% · DC overmatch 1.5 Dual MPPT · Maximum conversion efficiency 98.6% · DC overmatch 1.5 times · String current 13A
Application scenario
Small distributed project on the roof or courtyard of the home, which can adapt to the inconsistent component orientation
Beautiful appearance
High value, home appliances
OLED display, touch buttons, light and convenient
Efficient power generation
Maximum efficiency 98.6%, string current 13A
DC 1.5 times overmatch, AC 1.1 times overload
Safe and reliable
IP65 protection grade, C5 corrosion protection grade
AC and DC secondary lightning protection, optional AFCI to prevent fire caused by arcing
WIFi is included
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Sunwind4all (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
